‘Vishing’ for Your Bank Info


Crooks call and text, trying to get you to give up your personal data. Don’t do it!

Scammers may have your phone number—and may be calling pretending to be from your bank or credit union, they claim that your checking or savings account, ATM card or credit card has been closed or frozen because of fraudulent activity, and your quick action is needed to resolve the problem.

The call may come from a live human being who then asks for personal information such as account numbers and PINs to verify your identity. Additionally, you may get a recorded call or text message telling you to call a supposed fraud hotline, where a recorded voice prompts you to provide the personal data.

That’s the purpose, of course—to get you to give away information useful in stealing your money or identity.
So if you get such a call or text, don’t believe it. Banks, credit unions and credit card issuers never alert customers of compromised accounts via text message.

And if you get a call, give no information to the caller and don’t dial any provided call-back number. Instead, look up your bank’s phone number yourself and dial it to ask whether the claim is legitimate.

Don’t feel reassured if your caller ID screen shows your bank’s name and number when one of these calls comes in. The crooks can use spoofing software or Internet phone technology to display whatever they want on your screen.

If you’ve already been contacted and have given out your personal information, immediately contact your bank and credit card providers to change account numbers. Then check your credit report at annualcreditreport.com to determine whether fraudulent accounts have been opened in your name.

The scam has been on the upsurge in recent months.

Bank Contact information
email: eBanking or
call: 1-866-348-3614

To the clients of Harland Financial Solutions:

If you receive an e-mail from “www.harlandclarkes.com” (with an ‘s’) OR if is forwarded to you:


2) DO NOT CLICK THE LINK PROVIDED; it contains a malicious link. Opening it could risk your downloading a virus.

SITUATION: On Wednesday, March 7, the Corporate Security Group of Harland Clarke Holdings Corp. became aware that multiple Harland Clarke and Harland Financial Solutions clients had received an e-mail from a sender FRAUDULENTLY claiming to be the iReports Data Warehouse. (A copy of the body of the e-mail is included at the bottom of this e-mail.)

TO REITERATE: This fraudulent e-mail is NOT originating from any Harland Clarke Holdings business. It appears to be part of a malicious and isolated phishing spam attack.

ACTIONS UNDERWAY: Harland Clarke Holdings Corp.’s Corporate Security Group is actively working with IT and business resources within Harland Clarke and Harland Financial Solutions to control and mitigate this attack.


“Thank You For Your Business

This is a system-generated e-mail to let you know that your order is now completed and an invoice available to view in the Harland Clarke iReports Data Warehouse.

Please click on the link below or copy and paste it into your internet browser to view or print invoices online in accordance to the procedure(s) established within your organization.

<Link removed for safety>

The choice to view invoices electronically means greater efficiency and convenience for you and your organization. With iReports, once posted, you can access your invoices at any time.* Even better, past invoices are maintained for you in a convenient electronic database.

If you would like assistance accessing the database, please contact your organization’s iReports administrator.

If you are interested in discussing other Harland Clarke solutions, such as our industry-recognized security services and award-winning marketing service programs, please contact your Harland Clarke Account Executive.

Best regards,

Harland Clarke Client Support

*The iReports database is consistently monitored and undergoes periodic technical enhancements. This work is normally conducted during hours when there is reduced user activity.