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Wire Information

Wire transfer fraud - how to avoid it

Wire transfers are a fast and easy way to send money from your account to individuals and businesses. You may wish to use a wire transfer to pay a large invoice, send money to a family member, or to complete a real estate transaction. However, because wire transfer payments are typically irreversible, they are commonly used in fraud schemes.

Around the Globe

With INSOUTH Bank Wires1, you can send money to both personal and business accounts in the United States and 200+ countries. INSOUTH Bank charges a $25 fee for domestic wires and $75 for international wires. Other fees may apply. 

When Timing is Key

Domestic wires are typically sent the same business day if they are submitted by 3:30pm CST. International wires are typically sent the same business day if they are submitted by 2:30pm CST. However, depending on your recipient's country, delivery times may vary.

Convenience Matters

We offer digital wires through our eCorp service. If you would like more information regarding this service, please contact your local INSOUTH branch or contact our customer service department at (866) 348-3614.

When Currency Counts

Send a wire: - In Foreign Currencies2 - In U.S. dollars

These six tips can help you protect your accounts.
 

 

Tip 1: Remember that wire transfers are like sending cash.

Wire transfers allow money to move electronically from one bank account to another. Because they process quickly and function much like cash, wire transfers typically cannot be reversed once they are sent. After the funds are delivered, they become the property of the recipient and the transfer is often final. For this reason, fraudsters frequently target wire transfers as a preferred method of payment.

 

 
 
Tip 2: Know the scam warning signs.

Unexpected wire transfer requests:
Be cautious if you receive an unanticipated request for a wire transfer. Do not act until you have independently verified that the request is legitimate.

Investment scams:
Avoid offers that guarantee returns or promise “no risk,” especially involving cryptocurrency, gold, or foreign real estate. Use extreme caution when wiring money overseas.

Last-minute changes to real estate wire instructions:
Homebuyers are frequent targets. Scammers may impersonate your real estate agent, mortgage broker, or escrow officer and send “updated” wiring instructions designed to steal your down payment or closing funds.

Bogus “problems” or account issues:
Never wire money to resolve a supposed issue with your account. INSOUTH Bank—and all legitimate financial institutions—will never ask you to wire funds to fix an account problem.

Overpayment schemes:
If someone sends you a check and then insists you wire back the “excess,” the check is almost certainly fake and the request is a scam.

Romance scams:
Scammers often build trust by pretending to be the perfect partner. They claim they “can’t wait to meet you,” but need your financial help first. These emotional appeals are a common tactic used to steal money.

Unexpected wire transfer requests: Always be cautious if you receive an unexpected appeal for a money transfer. Do not take any action without carefully verifying that the request is legitimate. 

 

 
Tip 3: Don’t be rushed.

Go slow and stay cautious with any unexpected communication. Scammers often impersonate trusted institutions or individuals to pressure you into sending a wire transfer. They may even spoof caller ID so their number appears legitimate. Always verify the authenticity of any request before taking action — and if someone urges you to act immediately, do the opposite. Hang up, ignore the message, and take the time to contact the organization directly using a verified phone number. A few extra minutes of caution can protect you from costly fraud.

 

 

 

Tip 4: Always double-check the intended recipient.

Because wire transfers are typically irreversible, a mistake — or a scam — can mean you may not be able to recover your money.

Even when you have a valid reason for sending a wire transfer, it’s important to use extra care.

For example, if you're wiring funds for a real estate closing or a business transaction, always verify the recipient before sending any money.


Before you wire funds, contact your mortgage consultant, title company, or business partner using their official, published phone number. Do not call a new number or respond to an unexpected email that includes updated wire instructions.

 

 
Tip 5: Always Verify Wire Instructions by Phone.

One of the most important ways to protect yourself from wire fraud is to always verify wire instructions by phone. Never rely solely on email or text messages — both can be hacked, spoofed, or manipulated by scammers. If you receive wiring instructions electronically, take the extra step to call the intended recipient using a phone number you know is legitimate (not the number provided in the message). This quick verification ensures you’re sending money to the correct person or organization. It may feel like an inconvenience, but it’s one of the simplest and most effective ways to prevent potentially devastating financial losses.

 
Tip 6: When in doubt, stop and get help.

If at any point you feel unsure or suspicious about a wire transfer request, stop and ask for help.

Consult with your bank or another trusted financial advisor to confirm whether the request is legitimate. Taking this one simple step can prevent extremely costly mistakes.

 

If you believe your INSOUTH Bank account has been involved in a wire transfer scam or fraud, contact us immediately at

(866) 348-3614 so we can assist you.

 

 

 

 

Domestic Wires
$25
International Wires
$75

 

 

 

Disclaimers


1 We provide all-in pricing for exchange rates. The price provided may include profit, fees, costs, charges or other mark ups as determined by us in our sole discretion. The level of the fee or markup may differ for each customer and may differ for the same customer depending on the method or venue used for transaction execution. For Consumer international wires: If you send U.S. Dollars to a bank account that is not denominated in U..S. Dollars ("Non-USD Account"), your payment will be converted into the currency of the Non-USD Account ("Local Currency") by an intermediary bank or the receiving bank (and we may receive compensation in connection with any such conversion). We are not responsible for the exchange rate applied by an intermediary bank or the receiving bank. For Small Business international wires: If you send U.S. Dollars to a Non-USD Account, your payment will be converted to a local currency by any bank or service provider involved in processing the transaction. If the Bank converts the currency, we and/or an affiliate will include a mark-up or fee on such currency conversion and may profit in connection with any such currency conversion.
 
2 Whether or not the wire transfer fee is waived, INSOUTH Bank may earn revenue when converting one currency to another on your behalf. The exchange rate applied to your transaction is determined at INSOUTH Bank’s sole discretion and includes a markup. This markup helps cover costs, market risks, and our desired return. It is separate from, and in addition to, any applicable fees. The exchange rate you receive from INSOUTH Bank may differ from rates you see elsewhere, and different customers may receive different rates for similar transactions. Exchange rates may vary based on factors such as the currency pair, transaction size, payment channel, and product type (including foreign currency cash, checks, remittances, and wire transfers). Foreign exchange markets are dynamic, and rates fluctuate due to market conditions, liquidity, and various risks. INSOUTH Bank acts as an arm’s-length counterparty for foreign exchange transactions and reserves the right to decline any foreign exchange request.
 
3 Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle. Must have a bank account in the U.S. to use Zelle® . In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle® . Zelle® transaction limits are $1,000 per day and $3,000 per 30-day rolling time period.  

 


*Information provided by the Federal Trade Commission.
**Information provided by Association for Financial Professionals.
***Information provided by the National Mortgage Professional.