INteractive Teller Machine
Introducing the INteractive Teller Machine! Enjoy the convenience of an ATM with an in-bank experience.
- Speak with a Live Teller during regular business hours
- Make deposits
- Cash checks during regular business hours
- Get exact cash
- Transfer funds
- Make loan payments during regular business hours
All ITM Functions
Monday - Friday: 8am - 5pm
- Cash a check up to $5,000 with the assistance of an Active Teller (INSOUTH Bank customers only)
- Deposit a check
- Cash withdrawal using your debit card (limits may apply)
- Deposit up to $10,000 cash
- Make loan payments up to $10,000
- Transfer funds between accounts
- Balance inquiries
- Change the PIN on your INSOUTH debit cards
Monday - Friday: 5pm - 8am (Debit Card Required)
- Deposit a check up to $5,000 – deposit will post next business day
- Cash withdrawal using your debit card up to $10,000 (limits may apply)
- Deposit up to $10,000 cash
- Transfer funds between accounts (accounts must be linked to an INSOUTH debit card)
- Balance inquiries
- Change your PIN on INSOUTH debit cards
Saturday - Sunday & Holidays (Debit Card Required)
- Deposit a check up to $5,000 – deposit will post next business day
- Cash withdrawal using your debit card up to $10,000 (limits may apply)
- Deposit up to $10,000 cash
- Transfer funds between accounts (accounts must be linked to an INSOUTH debit card)
- Balance inquiries
- Change your PIN on INSOUTH debit cards
ITM FAQ
- Why are we changing over to ITMs? ITMs allow a more personalized experience, the option for live teller interaction, and more features than an ATM.
- Will transactions take longer than the process does with a traditional teller? We anticipate that ITM transactions should take less time than transacting in-branch with a traditional teller.
- Are these machines replacing people? Are tellers losing their jobs? Our tellers are not losing their jobs. It is actually creating more teller positions in the bank.
- Will deposits be processed the same as it does with a traditional teller? Yes, the deposit is processed the same way.
- Can coins be put into the ITM, or does it dispense coins? The ITM function cannot accept, process, or dispense coins, similar to an ATM.
- Where are the ITM tellers located? They are located at the Brownsville Main branch, but they provide service to customers that use any of our ITMs located at our Covington, Atoka, Millington, Brownsville Dupree, and Jackson branches.
- Can people who are not customers of INSOUTH Bank use the ITM? Non-customers can use our ITMs for cash withdrawal needs using their ATM/Debit Card. However, the other features and functionalities are only available to our customers.
- Is this new technology secure? Yes, the ITM is secure. Our ITM tellers will use the same authentication procedure as our in-branch tellers before processing any transactions.
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